Responsible Gambling at Noxino
How We Help You Stay in Control and Spot Trouble Early
You can put tools in place at any time from your account settings, and we recommend doing so before your first deposit. A deposit limit caps how much you can add to your account over a period you choose, and self-exclusion closes your account for a period you select. If you tighten a limit or start self-exclusion, the change applies immediately. If you want to raise a limit or loosen a restriction, it takes effect only after a cooling-off period of 24 hours, so that a decision made in the heat of a losing session does not stand. If you cannot find a setting, write to [email protected] and we will apply it for you.
Warning signs are usually easier to spot in behaviour than in balance. Watch for depositing more than you planned, chasing losses with larger bets, borrowing money to play, hiding your gambling from family, missing work or sleep to keep playing, or feeling irritable when you try to stop. If two or more of these sound familiar, take a break with self-exclusion and speak to one of the services listed further down this page.
How We Keep Under-18s Out
Gambling at Noxino is for players aged 18 or over. We check your date of birth at registration and verify your age with a passport or UK photocard driving licence before the first withdrawal, and we close accounts opened by anyone under 18 and return any deposit that has not been staked. If you suspect that someone under 18 is using an account at Noxino, write to [email protected] and we will suspend it while we investigate.
If children use the same computer, tablet or phone as you, protect it. Parental control tools such as Apple Screen Time, Google Family Link and Net Nanny can block gambling sites and require a passcode to install apps. Never save your Noxino password in a shared browser, and keep your card details out of reach of anyone younger than 18.
Why We Ask You to Set a Budget First
Gambling is a form of entertainment with a cost, not a way to earn money, and every game has a house edge. Decide in advance how much you can afford to lose, for example £25 a week, and treat that money as the price of an evening out. Stake only from that budget, never from rent, bills or borrowed money, and stop when it is gone rather than topping it up. Set a session length before you start, take a break each hour, and never play when you are tired, angry or after drinking alcohol, because those moments are when players stake more than they planned. Remember that a bonus, such as our 100% welcome match up to £200 with 100 Free Spins, is for players aged 18 and over and does not change the odds of any game.
Where to Get Free and Confidential Help
If gambling is affecting you or someone close to you, these UK services are free to use.
GamCare runs the National Gambling Helpline on 0808 8020 133, free and available 24/7. Gordon Moody offers residential treatment and support for gambling-related harm on 01384 241292. Gambling Therapy provides free online support and forums run by Gordon Moody.
The national self-exclusion scheme is GAMSTOP. It covers only operators licensed by the UK Gambling Commission, so registering with it will not close your Noxino account. To exclude yourself from Noxino, use the self-exclusion option in your account settings or email [email protected].